What is a home stay?
Your dog goes to stay with a dog loving carer and lives in the comfort of their home, as part of their family. A home from home for your dog!
Can I see where my dog will be staying?
Yes this is an essential part of the booking procedure. You and your dog will visit the carer in their home. It is important that pet, owner and carer are happy with each other. Also this gives your dog a chance to explore the new surrounding so that he will be more familiar with them when you drop him off.
Will the carer let my dog off the lead?
When you complete our booking form you can select whether your dog must be kept on the lead or if he can be allowed off at the discretion of the carer (eg only in Richmond Park)
What do I need to provide for my dog?
You will need to supply food for your dog as well as treats, bowls, bedding, leads, towel, brushes, toys & anything else to make your dog feel at home. If your dog has special dietary or medical requirements, please give us full details.
What is the minimum length of stay?
There is no minimum length of stay so you can use your carer for odd days and nights as well as when you go on holiday.
The minimum agency booking fee is £15.
Does Pet Nanny accept all dogs?
No some of our carers are happy and able to take on more difficult dogs, however, we may not be able to help you if your dog pulls very hard on the lead, chews furniture or is aggressive, out of control, or not house-trained.
Please be honest about your dog's problems and we will try to help.
We can board your small pets such as rabbits, birds and hamsters, but we do not board cats. When you go away your cat can stay in the comfort of his own home. A pet carer will come in to your home as many times as you and your cat require while you are away.
How often will the carer visit my home?
As many times a day as you require. One or two visits per day is usually enough unless you have a kitten which should usually be fed small meals more often. You will have the same carer for the duration of the booking. A visit is about 10/15 minutes.
What does the carer do?
Feed your cat, give him cat milk or water, clean his litter tray. If your cat is of the friendly and affectionate variety they'll give him a cuddle, play with him and let him know that he hasn't been deserted. If you would like, the carer can also draw your curtains, switch lights on and off, move your post out of sight or even water your house plants.
Will I meet the carer?
Yes we will arrange for the carer to visit you in your home to meet you and your pets. If you are happy with the carer you can give them the keys and instructions on how to work your alarm. Also, show them where you keep the cat food, litter and where your dustbin is.
Many people worry about giving someone keys to their house. We take security very seriously and have never had any problems arising from one of our carers. We are sure that when you meet our carers your mind will be put at ease.
What do I need to provide?
You will need to supply food for your cat. If your cat has special dietary or medical requirements, please give us full details.